Mock Test Masters reserves the right to modify the date or time of any mock test booking if such changes are necessary to ensure the smooth running of the event or to maintain the quality of the testing experience.
Parents will be notified of any changes as soon as they are confirmed.
Circumstances that may require a schedule change include, but are not limited to:
- Noise disruptions from concurrent venue hirers
- Limited parking availability during specific time slots
- Ongoing refurbishment or maintenance work at the venue
- The number of bookings received for a mock test session
Where changes are made by Mock Test Masters and a parent finds the revised date or time unsuitable, they will be given the option to reschedule at no additional cost. However, please note that refunds cannot be issued in such cases, as these changes are due to circumstances beyond our control.